Multiple wildfires in Northern California are causing disruption of parcel deliveries. The fires have damaged a number of post offices and some areas around San Francisco and Oakland are affected. Deliveries are being attempted where it is safe for customers and employees, but given the nature of the problem, delays are inevitable.
Last updated: 9:50 Thu. 19th Oct.
USA (California - Wildfires)
Last updated: 9:47 Thu. 19th Oct.
Philippines - National Strike
A nationwide transport strike in the Philippines on 16th and 17th October has resulted in a large backlog of traffic being generated and it is expected to be cleared by 22nd October. Further updates will be advised when we receive them.
Last updated: 9:16 Thu. 19th Oct.
South Africa has been experiencing abnormally high volumes of parcels in recent weeks a around 4 times the normal volume expected. This has created issues for the processing of parcels and therefore parcels are being substantially delayed. This is expected to be cleared up in time for the end of October, but then peak traffic is likely to further complicate and hamper this issue.
Therefore all services to South Africa are subject to delay affecting globalvalue and globalpriority services. Our globalexpress service is unaffected currently. Further updates will be provided when they become available.
Last updated: 7:58 Mon. 9th Oct.
Vanuatu - Ambae Island
Due to the eruption of the Manaro volcano and the declaration of a state of emergency by the Government of Vanuatu., the Postal operator in Vanuatu has suspended all postal operations to the Island of Ambae. Parcels to the remainder of Vanuatu is still operational but for the Island of Ambae it will be significantly delayed after arrival until the Island resumes normal operations. Further information will be posted when it becomes available.
Last updated: 14:21 Fri. 22nd Sep.
We have been informed by Italian postal authorities that there have been and will continue to be processing issues involving the delivery of parcels across Italy due to strike action undertaken by parcel processing staff.
This will affect any parcels sent under globalpriority, globalvalue and any services sent to PO Box addresses in Italy and any sent since 18th September. This applies to Mainland Italy, Vatican City, Sardinia and Sicily.
It is important to note that europrioritybusiness, europriorityhome and globalexpress services are unaffected by this incident.
Further updates will be given when we receive them.
Last updated: 10:25 Fri. 13th Oct.
The recent strikes and operational issues affecting deliveries to Brazil since 16th September are now believed to be coming to an end. There is likely to still be some short term backlog / processing delays over the next 2 weeks whilst things return to normal - normal service is therefore expected to resume around the end of October.
Our globalpriority and globalvalue products continue to be affected, however, our globalexpress product is working normally as an alternative product. Further updates will be made when these become available.
Last updated: 8:38 Thu. 28th Sep.
Update: 27th September 2017
Following the recent Earthquakes, we have been informed that services to Mexico are now resuming from today. it is important to note that those areas affected directly by the Earthquakes will still be subject to delays and issues for some time to come. The regions currently affected include: Oaxaca, Veracruz, Chiapas, and some postcodes in Mexico City.
All parcels held in Office of Exchanges (OE) will be released from today and Parcelforce will be accepting parcels normally for Mexico subject to issues in the named regions above.
Last updated: 9:53 Thu. 19th Oct.
Caribbean Islands and USA
Update 19th October
The current situation according to USPS is as follows;
There are no further updates – so the situation with the remaining countries / islands is as shown below;
Therefore all parcels to the above countries/ territories / islands are therefore subject to delay (and some locations remain suspended as shown) and as a result we have suspended the service guarantee on all of our global services - globalpriority, globalvalue and globalexpress – until further notice.
Last updated: 8:58 Thu. 7th Sep.
Start Date: 23rd August 2017
End Date: TBC
Due to a landslide on 23rd August 2017 which affected Bergell / Egadin (Graubunden area / canton) in the Eastern part of Switzerland, it has become impossible to deliver to some parts within the 7602 – 7610 postcode areas.
No delivery or very significant delays can be expected to the above areas as those evacuated are not being allowed to return for at least another two months until the imminent danger of landslides has passed.
An update will be provided once available
Last updated: 8:41 Fri. 18th Aug.
We may experience delays for a short time on our priority and value services to Greece due to a change in customs procedures there, which have been designed to hep customs clearance once embedded. As a result, we have had to suspend the Service Guarantee on our globalpriority, europriority home and Euro Priority PO Box /Euro 48 services to Greece from the 3rd July. We will update this as soon as we have any further information.
Last updated: 9:20 Thu. 19th Oct.
UK parcel services
All our drivers are out collecting and delivering as normal today.