We may experience delays for a short time on our priority and value services to Greece due to a change in customs procedures there, which have been designed to hep customs clearance once embedded. As a result, we have had to suspend the Service Guarantee on our globalpriority, europriority home and Euro Priority PO Box /Euro 48 services to Greece from the 3rd July. We will update this as soon as we have any further information.
Last updated: 8:35 Mon. 24th Jul.
Last updated: 8:04 Fri. 14th Jul.
We have been informed that the local customs situation in Venezuela is affecting the delivery of items into the country (via Venezuelan Post.) As a result, we are unable to deliver there by globalpriority and globalvalue and have suspended these services until the situation is resolved. Options are currently being explored to resolve this situation as soon as possible. We will update this as soon as we have any further information.
Please note that globalexpress is not affected and we are continuing to accept and deliver parcels to Venezuela by this service.
Last updated: 12:50 Wed. 5th Jul.
We are experiencing delays of up to 2 days to some parts of Canada on our globalpriority and globalvalue services. This is due to the extremely high number of parcel volumes being handled there, which are not typical at this time of year. Options are being explored to resolve this situation as quickly as possible, however from the 15th June, we have had to suspend the Service Guarantee on our globalprioirty service to postcodes K, L, M, N, O, P, Q, R, S, Z. We will update this as soon as we have any further information.
Last updated: 12:55 Wed. 5th Jul.
Samsung Galaxy Note 7 and Hoverboards.
Samsung Galaxy Note 7
Last updated: 9:44 Mon. 19th Jun.
We are experiencing delays on our priority and value services to Israel by up to 10 days whilst technical difficulties there relating to machinery are being resolved. As a result, we have had to suspend the Service Guarantee on our priority service from the 5th June. We will update this as soon as we have any further information.
Last updated: 8:19 Thu. 20th Apr.
We have been informed that Guatemala post is currently facing staffing difficulties and has accumulated a backlog of mail. As a result, they have suspended all inward and outward International parcel services with effect from 15th April 2017. Therefore our globalpriority, globalvalue and globaleconomy services will not be available to this destination until further notice. Parcels already sent will be returned back to sender. We will update this as soon as we have any further information. Please note that our globalexpress service is not affected.
Last updated: 10:16 Thu. 13th Jul.
China and Russia
Last updated: 10:18 Tue. 7th Feb.
Guinea-Bissau, Libya, Syria, Somalia, Yemen and Ukraine
All services to the following countries are suspended until further notice as a result unrest and/or embargos: Guinea-Bissau, Libya, Syria, Somalia, Yemen and Ukraine (Ukrainian postal codes starting with: 95-99, 83-87 and 91-94)
Last updated: 8:36 Mon. 24th Jul.
All our drivers are out collecting and delivering as normal today.